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Mobitech - Irrigation automation | Smart farming | Smart Irrigation

Mobitech Wireless Solution Private Limited (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information and agricultural data collected through our controllers, applications, and services. By accessing or using our services, you agree to the practices described in this Privacy Policy.

  1. Information We Collect

We collect the following types of information:

Personal Information:
• Name, email address, phone number, mailing address, and other details provided during registration, purchase, or support inquiries.

Farm Data:
• Data collected through our controllers, including but not limited to:
• Soil moisture levels.
• Water usage patterns.
• Crop health metrics.
• Environmental data like temperature and humidity.

Technical Data:
• IP address, browser type, device details, and usage patterns on our website or app.

Payment Information:
• Securely processed payment details through third-party providers. We do not store credit card information.

  1. How We Use Your Information

We use the information collected for the following purposes:
• To process transactions, fulfill orders, and provide customer support.
• To send updates, promotional materials, and service notifications.
• To improve the functionality and performance of our website, controllers, and applications.
• Farm Data Usage:
• Share anonymized and aggregated farm data with government agencies, private organizations, and research institutions for agricultural studies, policy-making, and resource planning.
• Enhance Mobitech products and services to benefit farmers and the agricultural community.
• Develop predictive tools, optimize irrigation efficiency, and support automation features.

  1. How We Protect Your Information

We implement the following measures to protect your data:
• Encryption: All sensitive data is encrypted using industry-standard SSL technology.
• Access Control: Data is accessible only to authorized personnel under strict confidentiality agreements.
• Regular Audits: We perform periodic security assessments to identify and address vulnerabilities.
• Data Minimization: We only collect the information necessary for the specific purposes outlined.
• No Storage of Payment Data: Payments are processed securely by third-party gateways.

  1. Data Retention
    • Personal Data: Retained as long as necessary for the purposes outlined in this policy or as required by law.
    • Farm Data: Retained for analysis and research purposes, anonymized wherever possible.

If you wish to delete or access your data, please contact us (details provided below).

  1. Sharing of Farm Data

Farm data collected through our controllers may be shared in the following contexts:
• Government Agencies: To assist with policy-making, resource planning, and agricultural development programs.
• Private Organizations: For research, development, and innovation in agricultural technologies.
• Research Institutions: For academic studies, environmental analysis, and agricultural advancements.

We ensure that all shared data is anonymized and aggregated wherever possible to protect the identity of individual users.

  1. User Rights

You have the following rights regarding your personal and farm data:
• Access and Correction: Request access to or correction of your data.
• Data Deletion: Request the deletion of personal or farm-related data.
• Withdraw Consent: Opt out of data sharing or marketing communications at any time.

To exercise these rights, contact us using the details provided in Section 10.

  1. Cookies and Tracking

We use cookies to enhance your browsing experience, track usage, and improve website functionality.
• You can choose to disable cookies via your browser settings.
• Disabling cookies may limit certain features on our website.

  1. Security of IoT Devices

As Mobitech provides IoT-based controllers:
• Devices receive regular firmware updates to maintain security.
• Communication between controllers and our servers is encrypted to prevent unauthorized access.
• Users are encouraged to follow secure setup and maintenance practices provided in our user guides.

  1. Data Breach Response Policy

In the event of a data breach:
• We will notify affected users within 7 business days via email or in-app notifications.
• We will take immediate steps to contain the breach and protect your data.
• Authorities will be informed where required by law.

  1. Transparency in Data Usage

We may periodically publish transparency reports outlining:
• How farm data is shared and used to improve agricultural practices.
• Contributions made to government or private research projects.

  1. Marketing Communications

We may send you marketing emails about new products, services, or promotions. You can unsubscribe at any time by:
• Clicking the “unsubscribe” link in the email.
• Contacting us directly.

  1. Third-Party Services

We do not sell personal information to third parties. However, we may use third-party services for:
• Analytics (e.g., Google Analytics) to improve our services.
• Payment processing (e.g., Razorpay, PayPal) for secure transactions.

All third-party services comply with our privacy and security standards.

  1. Updates to This Privacy Policy

We may update this policy periodically. Changes will be posted on our website with the updated effective date. For significant updates, we will notify users via email or an in-app alert.

  1. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us:

Mobitech Wireless Solution Private Limited
Perundurai, Erode, Tamil Nadu – 638052, India.
Email: support@mobitechwireless.in

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