Job description:
As a telecaller in Mobitech, you will play an important role by making calls to prospective customers, providing information about products or services, answering enquiries and securing sales. The role requires excellent communication skills and a professional attitude.
Key responsibilities:
- Responsible to handle phone calls to promote products and services.
- Responsible to collect feedbacks.
- Resolve customer issues and escalate unsolved matters to appropriate departments.
- Maintain a positive and professional attitude with customers.
- Follow up on leads and maintain customer relation ships.
Preferred qualification:
- Any degree with good communication skills.
- Ability to handle multiple customer enquiries.
- Good fluency in English and Tamil. Other languages like Malayalam, Telugu and Kannada are also preferred.
Working hours:
9 AM-6PM
Weekly off:
Sunday
Job type:
Full time (Work from office)
Job Types: Full-time, Permanent, Fresher
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Life insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Morning shift
- Weekend availability
Education:
- Bachelor’s (Preferred)
Work Location: In person